IT Support Engineer
Job Ref: 2204
We’re proud to be supporting an exciting IT service business to help them find an IT Support Technician. Due to a number of recent and significant contract wins, this fast growing business is looking to appoint a technical and personable technician to help support customers in the education sector.
This is a predominantly client facing role, with a large proportion of time spent on site with customers, building long-lasting relationships with stakeholders whilst providing expert IT Support.
What do they do?
Multi-disciplined IT Services company, providing tech support to SME businesses, schools and various public sector organisations. Based in Rotherham they have a localised client-base across South Yorkshire.
What will you do?
Provide 1st and 2nd line support on customers sites (schools). You will work across multiple sites and address a variety of technical issues, from software to hardware, network to infrastructure. You will prioritise your own workload, ensuring business critical issues are rectified with minimal downtime.
What do you need?
· Previous experience in a 1st / 2nd line support role within a similar IT services business
· Solid general knowledge of computer systems and hardware
· Some server experience would be great, especially Windows Server, Active Directory
· A grasp of virtualisation, VMWare, Hyper-V etc.
· Experienced in triaging technical problems
· Excellent communication and relationship building skills with both technical and non-technical audiences
· Remote support / help-desk experience would be an avantage
If you are a 1st / 2nd Line Support Engineer, or IT Support Technican with an interest in working for a fast growing, dynamic company in a field based role we would love to hear from you.
Affecto Recruitment Ltd is acting as a Recruitment Agency in this instance and is an equal opportunities employer.Apply Now
For full details, email Mark Reed: firstname.lastname@example.org or call 0114 401 0521.>
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