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IT Support Engineer

Job Ref: 2204

We’re proud to be supporting an exciting IT service business to help them find an IT Support Technician. Due to a number of recent and significant contract wins, this fast growing business is looking to appoint a technical and personable technician to help support customers in the education sector.

This is a predominantly client facing role, with a large proportion of time spent on site with customers, building long-lasting relationships with stakeholders whilst providing expert IT Support.

What do they do?

Multi-disciplined IT Services company, providing tech support to SME businesses, schools and various public sector organisations. Based in Rotherham they have a localised client-base across South Yorkshire.

What will you do?

Provide 1st and 2nd line support on customers sites (schools). You will work across multiple sites and address a variety of technical issues, from software to hardware, network to infrastructure. You will prioritise your own workload, ensuring business critical issues are rectified with minimal downtime.

What do you need?

·        Previous experience in a 1st / 2nd line support role within a similar IT services business

·        Solid general knowledge of computer systems and hardware

·        Some server experience would be great, especially Windows Server, Active Directory

·        A grasp of virtualisation, VMWare, Hyper-V etc.

·        Experienced in triaging technical problems

·        Excellent communication and relationship building skills with both technical and non-technical audiences

·        Remote support / help-desk experience would be an avantage

If you are a 1st / 2nd Line Support Engineer, or IT Support Technican with an interest in working for a fast growing, dynamic company in a field based role we would love to hear from you.

Affecto Recruitment Ltd is acting as a Recruitment Agency in this instance and is an equal opportunities employer.

Apply Now

For full details, email Mark Reed: or call 0114 401 0521.

For more information, call us on:

0114 401 0521

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