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IT Support Engineer

Job Ref: 2067

Affecto are proud to be working closely with a leading software business in Sheffield, who are looking to recruit an IT Support Engineer to support internal IT operations at their busy Sheffield centre office.

Working in a fast-paced technical team, where excellent service to stakeholders is paramount, your day to day duties will be varied, giving you the opportunity to build and develop a diverse range of technical skills.  

The ideal candidate will be someone who thrives in a technically demanding environment and enjoys working as part of team, sharing solutions and identifying process improvements. This is a great opportunity to join one of Sheffield’s leading IT businesses with excellent progression opportunities and on-the-job training.

Responsibilities: 

  • Resolving internal technical issues and queries
  • Taking ownership of the company internal networks
  • Troubleshooting technical queries of varying complexity
  • Upgrading software and hardware equipment
  • Server and Wireless Network Support
  • Take full control of incidents from initial service desk query through to completion
  • Maintaining and achieving internal service level agreements (SLA’s)

To be considered for this position you will need the following:

  • Experience working in similarly technical, customer support focused role
  • Some networking experience would be advantageous such as Server Hardware, DNS / DHCP
  • Service desk experience with the ability to organise and prioritise workloads
  • Bachelor’s degree in computer science or related degree, would be advantageous but not essential

This is a great opportunity to join a thriving business with great prospects for progression. If this sounds like something that would be of interest, we’d love to hear from you.

Affecto Recruitment Ltd is acting as a Recruitment Agency in this instance and is an equal opportunities employer.

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For full details, email Daniel: daniel@affecto.co.uk or call 0114 401 0521.

For more information, call us on:

0114 401 0521

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